Terms of service

REQUIREMENTS TO OPEN AN ACCOUNT

  1. Completed application and copy of a government document verifying your active business status emailed or faxed to us
  2. All customers must operate a physical retail storefront open to the public. Palmer Wholesale does not sell to online-only businesses, home-based businesses, or entities without a commercial retail location. Proof of a physical storefront may be required.
  3. All new accounts must pay by credit card. Payments are processed when the order is placed on palmerwholesale.com.

 

AUTHORIZED SALES CHANNEL POLICY

  1. Products purchased from Palmer Wholesale are intended for resale only within approved physical retail store locations.
  2. The sale of Palmer Wholesale products on third-party marketplaces is strictly prohibited. This includes, but is not limited to, Amazon, Walmart Marketplace, eBay, Home Depot, and similar platforms.
  3. Businesses that operate both a physical retail store and a website may sell products on their own website; however, the primary business must be a physical retail storefront.
  4. Palmer Wholesale reserves the right to monitor sales channels and request verification of compliance at any time.
  5. Violation of this policy may result in immediate account termination, cancellation of pending orders, and refusal of future sales.

 

PAYMENT TERMS

  1. NET 30 Terms are available upon invitation for customers with a verified physical retail store location who meet minimum order volumes and approved credit guidelines. (Usually after one year).
  2. Accounts that fail to pay invoices on time will be moved to Pre Pay only terms.
  3. Product prices are subject to change without prior notice. Lack of such notice is not a basis for withholding invoice payment.

 

ORDER REQUIREMENTS AND PROCESSING

  1. The individual order minimum is $100. All orders less than $100 must be placed on the Palmer Wholesale website. (NOTE: Palmer Wholesale is not responsible for mistakes made on orders placed by phone.)
  2. Out-of-stock items: We will contact you the same day you order if any items on your order are not in stock. (Applies to phone and faxed orders only.)
  3. Shortages: All shortages on an order must be reported within 2 business days of receiving the order.
  4. No changes are allowed on an order that has been entered for processing.

 


If you have any questions about the above information, feel free to contact us.